At Arul Health, your privacy matters. This Privacy Policy explains what data we collect, how we use it, and what choices you have. By using Arul Health’s services, you agree to the terms described below.

1. What Information We Collect

We collect information in three main ways:

a. Information You Provide

• Account Information: Name, email, password, age (18+ only)

• Messages & AI Check-ins: Content shared with the AI companion via SMS or iMessage

• Prompt Wall Posts: Reflections and responses shared publicly on the community wall

• Feedback & Support Requests: Any information you voluntarily submit when contacting us

  
  

b. Information We Collect Automatically

• Usage Data: App activity, meditation sessions played, interaction with features

• Device Info: Device type, OS version, IP address, crash logs, and diagnostics

• Cookies & Analytics: We use limited tracking (e.g., to understand app usage and improve the experience).

  
  

c. Information from SMS/iMessage

If you use the AI companion through iMessage or SMS, we collect the content of those messages to personalize responses and provide support. This content is securely processed and never sold.

Note: We do not collect or store any payment information. Payments are handled securely through third-party providers like the App Store or Stripe.

2. How We Use Your Data

We use your data to:

• Provide personalized meditations and emotional check-ins

• Operate, improve, and troubleshoot the app

• Respond to messages and support requests

• Monitor community safety on the prompt wall

• Send important updates or reminders

• Understand usage patterns to improve the experience

We do not sell your data or share it for advertising purposes.

3. Who We Share Your Data With

We may share limited data with trusted service providers that help us run Arul Health, such as:

• Cloud storage (e.g., Firebase)

• Analytics tools

• Customer support platforms

All partners are required to keep your information secure and use it only as necessary to provide services to Arul.

We may disclose information if required by law, court order, or to prevent harm.

4. Data Retention

We keep your information only as long as necessary to provide the Services or as required by law. You can request deletion of your account and data by emailing us at eshan@arulhealth.com.

5. Your Rights

You can:

• Access or update your account information

• Delete your account

• Request that we delete your data

• Ask about what data we have and how it’s used

To make any of these requests, email us at eshan@arulhealth.com. We’ll respond within 30 days.

6. Security

We take data security seriously. We use encryption, secure cloud storage, and access controls to protect your information. Still, no system is 100% secure—please use the app responsibly.

7. Children

Arul Health is intended for users age 18 and older. We do not knowingly collect information from anyone under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make changes, we’ll notify you in the app or by email. Your continued use of Arul means you accept the updated policy.

9. Contact Us

Questions? Concerns? Email us at eshan@arulhealth.com.